Online Giving FAQ

Online Giving | FAQs

Is Online Giving Safe?

Online Giving meets the highest banking-level security standards set forth by the Payment Card Industry (PCI) to ensure safe and confidential transactions. In fact, your banking information is encrypted in the system and is not accessible to any users or administrators of the Online Giving system.

 

How do I sign up for Online Giving?

  1. Visit the church website at http://chpc.org
  2. Click on the Donate Now! Button
  3. Set up your personal account.

 

What are the advantages of Online Giving?

It makes it easy to give at any time, even when you are unable to attend church. You never have to bring cash or checks to church.

 

How does Online Giving Help CHPC?

Consistent, regular giving helps CHPC plan and manage our budget.

 

When will my contribution be deducted from my account?

Your electronic contribution will be debited on the date you specify on the “My Gifts” page of the Online Giving system. You can choose one time, weekly, bi-weekly, monthly (on the 1st, 15th or end of the month), every other month, or quarterly.

 

Where Does my Online Gift Go?

Typically, all online gifts will be credited to the General Budget of the church, the same as when you put a check in the offering plate. From time to time, special funds may be listed. For example, the Refugee Fund will be on the website during March, 2016.


When will my gift stop?

You can set your contribution for a certain time frame or continuous giving which remains in effect until you change it.

 

How can I keep a record of my giving?

Your bank statement and the Online Giving system both provide reports that document your electronic transactions. You will continue to receive annual statements from the Church documenting each of your gifts.

 

What if I change bank accounts?

Log in and update your account information in the My Payment Methods window.  Each checking/savings/credit/debit card can be changed using the edit button, deleted completely, or new accounts can be added on the right side of the screen.

 

Are there any extra fees for online giving?

It costs you absolutely nothing! Only the amount you select will be deducted.

 

What if I try Online Giving and don’t like it?

You can cancel your authorization by cancelling your future gifts and donation dates at any time.

 

Will the Offering Still be a part of the Worship Service? 

The Offering will always be an integral part of how we worship on Sunday morning. There are “I Gave Online” cards in the pews that you can place in the offering plate if you wish to take part in the offering.

For additional information or help setting up your account please contact

Heather Lethander, Finance Manager at (513) 541-5676 or email hlethander@chpc.org.